Shipping Terms

Shipping notice during COVID-19

  • Due to COVID-19, transportation time has been severely affected. In addition, transportation may take more time than usual. Please understand this situation, please be patient.

 

  • If you have any questions, please contact MY@lgcontactlens.com, we will solve any problems for you.

Change&Cancel

  • Please contact us as soon as you realize you need to change the delivery address or cancel the order as once it is shipped we cannot change the address. Contact Customer Service ( or email to  MY@lgcontactlens.com    ) Now!

Shipment Schedule

  • The parcel will be sent out from H.K., China in the first 72 hours once the orders are made. At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of parcel.
  •  Usually, it may take 10 to 20 natural days for the parcel to arrive in most countries or your place. (Due to the impact of COVID-19, there will be some delays in the transportation process.)

Asking for forgives for any inconvenience

  • The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.
Transportation Fee
  • World-wide FREE SHIPPING (default Logistics)
  • Any question, be free to contact us, and we will get back to you in the first chance!
  • Thank you all for your concern and support!