— SPECIFICATIONS —
· Power: 0.00
· DIA: 14.5mm
· Material: HEMA
· Period of Use: 1Year
· Base Curve: 8.6mm
· Water Content: 42%
· Packing: 1 Pair ( 2 lenses )
· DIA: 14.5mm
· Material: HEMA
· Period of Use: 1Year
· Base Curve: 8.6mm
· Water Content: 42%
· Packing: 1 Pair ( 2 lenses )
— DESCRIPTION —
1.How to order if I have different powers in both the eyes?
Two lenses are packed into one box in the production line. If you need independent powers for either eye and both powers are available, you may consider buying pairs of both powers and mixing them before use. Plus our lenses feature prolonged shelf life and can be stored for a long time when unpacked.
2.Why is the code in the store not available?
-If you want to use B3G3, please add 6 pairs to the shopping cart.
-If you want to use B5G5, please add 10 pairs to the shopping cart.
3.Do your lenses come with prescription?
Not all. You can click on the "Prescriptions" collection to choose your favorite color. We will have more new lenses with prescription in the future, please keep an eye on the updates.
If your eyesight is normal or you only need decoration, please choose -0.00.
Consult your ophthalmologist to confirm diopter before ordering.
4. Can I modify my order?
We can change the order for you before shipment.
Customer service email: info@mystic-eyes.com
Once the order is shipped, we will not be able to change anything.
So when you check out, please make sure that all the information is correct.
Free Shipping Worldwide For Orders Over $29
Countries
Delivery Time (Natural Days)
Germany, United Kingdom, France, Netherlands, Spain, Singapore, Sweden, Belgium, Denmark, Luxembourg, Poland
7-14 Days
United States, Australia, Portugal, Hungary, Italy, New Zealand, Finland, Canada, Thailand, Malaysia, Ireland, Estonia, Cyprus, Slovakia
10-20 Days
Mexico, Greece, Croatia, Vietnam, Lithuania, Latvia
15-25 Days
Russia, Austria, Slovenia, Romania, Turkey
20-35 Days
UAE, Oman
35-50 Days
Saudi Arabia, Pakistan
>35 days
Note:
1. Other countries not in the list, please see the actual payment page or contact our customer service.
2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.
1. Other countries not in the list, please see the actual payment page or contact our customer service.
2. This table is for reference only, please see the exact shipping cost and delivery time on the actual payment page.
Dispatch Time
Shipment will be arranged within 24-72 working hours after placing the order. After shipment, you will receive a shipping notification email containing the order tracking number.
Order tracking
You can always refer to the link in the shipping notification email to know the whereabouts of the package.
Important information
There are some factors that will inevitably prolong the transportation process. Although we always try our best to complete the order in time, customs clearance, carrier's transportation conditions, weather conditions, global/regional public safety issues may still interfere with the process. If you have any questions, please feel free to contact us at info@mystic-eyes.com
Return
1.Items can be returned or exchanged within 14 days after receiving the order.
2.For defective items, we provide free replacement as compensation.
3.If you ordered the wrong style/color, or are not satisfied with the color, we will provide a replacement for a new product, and you only need to pay for the re-shipment. Free items cannot be returned or exchanged. Items which are in this category cannot be refunded.
4.If you have any questions, please contact us at info@mystic-eyes.com.
For more details, please refer to the refund Return/Refund Policy